Who we are
Last updated: October 18, 2025
Welcome to House of Lune (“we,” “our,” “us”).
Your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you visit or make a purchase from www.houseoflune.com.
1. Information We Collect
We collect information from you when you:
- Create an account or place an order
- Subscribe to our newsletter or marketing emails
- Browse our website or interact with our ads
The types of personal data we may collect include:
- Name
- Email address
- Phone number
- Billing and shipping address
- Payment details (processed securely through our payment partners)
- Device and browser information (via cookies, pixels, and analytics tools)
2. How We Use Your Information
We use your personal data to:
- Comply with legal and tax requirements
- Process and fulfill your orders
- Communicate about your purchases and updates
- Send promotional emails (you can unsubscribe anytime)
- Improve our website and customer experience
3. Cookies and Tracking Technologies
We use cookies, Google Analytics, and Facebook Pixel to:
- Analyze website traffic and user behavior
- Deliver relevant ads and promotions
- Remember your preferences for future visits
You can manage or disable cookies in your browser settings.
4. Sharing Your Information
We do not sell your personal data.
We may share limited information with trusted third parties to help us operate our business, such as:
- Payment gateways (like Razorpay, Stripe, PayPal, etc.)
- Shipping and delivery partners
- Marketing and analytics providers
These partners are required to keep your data secure and use it only for agreed purposes.
5. Data Security
We use industry-standard security measures to protect your personal data.
However, no online transmission is 100% secure, and you share information at your own risk.
6. Your Rights
You can:
- Access or update your account information anytime
- Opt out of promotional emails
- Request deletion of your personal data (subject to legal obligations)
To exercise these rights, contact us at houseoflune17@gmail.com
7. Retention of Information
We retain your data only as long as necessary to provide services, comply with legal obligations, or resolve disputes.
8. Third-Party Links
Our website may contain links to third-party websites.
We are not responsible for the privacy practices of those websites.
9. Updates to This Policy
We may update this Privacy Policy occasionally.
All changes will be posted on this page with a revised “Last Updated” date.
10. Contact Us
If you have any questions about this Privacy Policy or your data, please contact:
House of Lune
Gurgaon, Haryana, India
📧 houseoflune17@gmail.com
🌐 www.houseoflune.com